Welcome
Welcome to The Entourage AI internal documentation. This is the operating manual for TEAI's three service programs -- from discovery to delivery to ongoing support.
Our Programs
Discovery phase. Turn a client conversation into a detailed automation roadmap with specific ROI projections. Typically 3-5 hours spread across 1-2 weeks.
Build phase. Take the roadmap opportunities and build them into production-ready automation workflows. Typically 4-6 weeks per workflow batch.
Ongoing support. Monitor, maintain, and optimize live workflows. Weekly health checks, Friday performance reports, and quarterly strategic reviews.
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How to Use This Documentation
Each program section contains step-by-step SOPs (Standard Operating Procedures) that walk through every stage of the client journey. SOPs include:
Quick reference tables -- for experienced team members who just need a refresher
Full guides -- detailed step-by-step instructions for each process
Email templates -- copy-paste communication templates for every client touchpoint
Verify checklists -- ensure nothing is missed before moving to the next step
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